A 40% deposit of the full rental cost is payable to secure your booking. If the booking is made within 90 days of arrival, full payment is required at the time of booking.
The remaining balance is due 90 days before arrival. We will send a reminder email two weeks before the balance due date with payment information.
A £250 security deposit will be pre-authorised on the card used to pay the deposit (or full balance if booked within 90 days) on the afternoon of your arrival. If your card details are out of date or you would prefer to use a different card please notify us (we will also remind you prior to your arrival).
This is not charged unless required and will be automatically released following departure, subject to a satisfactory property inspection. Guests are responsible for leaving the property clean and tidy, with any damage or breakages reported during the stay.
Depending on your bank, it can take up to 7 days for the funds to reappear in your account following release.
Please see our Policies & Terms page for full details.
The deposit can be paid via all major debit and credit cards, American Express is unfortunately not accepted at this time. Our preferred method of payment for the balance is bank transfer, however card payment is also possible.
A 40% deposit secures your dates and the remaining balance is due 90 days before arrival. If you wish to pay in instalments up to your balance due date then please contact us to find out how to make part payments.
Cancellation charges are based on the amount of notice provided before arrival:
Number of days before Arrival Date that notification of cancellation is received | Percentage of Booking Price payable by you |
|---|---|
More than 90 days | 5% |
60 to 89 days | 40% |
45 to 59 days | 55% |
30 to 44 days | 75% |
3 to 29 days | 90% |
0 to 2 days | 100% |
If you cancel your Booking, we will try and re-let the Property. If we are able to re-let the Property, we will be able to offer you a refund subject to any difference between the Booking Price and the re-let price, and excluding any additional charges which are non-refundable according to these Terms.
We strongly recommend taking out suitable travel insurance.
Please see our Policies & Terms page for full cancellation details.
We recommend taking out suitable travel insurance and ensuring the policy wording is carefully read to cover any areas of concern (for example illness or severe weather).
Bookings should be placed via our website to ensure all information is collected correctly.
We require:
Guest details can be updated prior to arrival, subject to the maximum occupancy of the property.
Prices are shown in GBP and include VAT at the current rate.
Your stay includes heating, electricity, bed linen, towels, hot tub use and access to all on-site facilities.
Please visit our What’s Included page for full details.
Our minimum stay is 2 nights. Minimum stays may vary during Christmas, New Year and Bank Holiday periods.
Arrival Day | Available Breaks |
|---|---|
Monday | 2, 3, 4, 6 or 7 nights |
Tuesday | 2, 3, 5 or 6 nights |
Wednesday | 2, 4 or 5 nights |
Friday | 2, 3 or 7 nights |
Saturday arrivals and departures are not permitted. | |
Christmas and New Year arrangements vary. | |
Please get in touch if you are looking for a more bespoke stay pattern.
Breaks over Christmas and New Year vary depending on how Christmas and the bank holidays fall. Please see our Christmas Breaks page for festive stay inspiration and availability guidance.
If you wish to book longer than 7 nights, please get in touch and we would be happy to provide a bespoke quotation.
Check-in is from 4.00 pm and check-out is by 10.00 am.
At Trevase Granary, the games room must be vacated by 8.30 am on departure day to allow housekeeping access.
Early arrivals and late departures are strictly by prior arrangement only (and will depend on bookings and housekeeping).
Penblaith Barn and Trevase Granary each sleep up to 18 guests, plus infants in cots, across eight en-suite bedrooms.
One bedroom at each property includes additional ‘day beds’ (which are full-size single beds with our quality mattresses – suitable for adults).
We are unable to exceed the maximum occupancy.
Yes, absolutely — infants and children are very welcome. We provide a range of infant items and more details can be seen in our family features page.
A maximum of four day visitors are permitted. All day visitors must be agreed in writing in advance and names provided two weeks prior to arrival.
Yes — both Penblaith Barn and Trevase Granary are exclusive-use properties with private facilities throughout.
The properties are located approximately five miles apart, each with their own dedicated outdoor spaces, hot tubs, games rooms and entertainment facilities.
Dogs and pets are strictly prohibited. Registered guide dogs are permitted but we must be informed.
Smoking and vaping are not permitted inside the properties.
Designated outdoor smoking areas are provided.
We would be happy to hold any dates of interest for 48 hours while you finalise plans with your group. Please email us the dates of interest, property and your mobile number – we will then put it on hold for you.
All bookings must be placed via our website to ensure information is collated correctly: Availability Page
Once your booking request has been submitted, payment will not automatically be taken. We will first review the booking request.
If accepted, the deposit payment will be processed and a booking confirmation will be issued.
Please allow 24 hours on weekdays and up to 48 hours on weekends.
Complimentary EV charging is available at both properties, including two Tesla charging points and one universal EV charger.
Full usage instructions are available at the property.
