Last Updated: 1st April 2025
We respectfully request that due consideration is shown to the inhabitants of neighbouring properties at all times. Music, or other noise likely to disturb the neighbours, is not permitted outside the property after 10.00pm. There should be no noise outside the back door, by the external bins, at any time during the day or night.
Candles, indoor smoking and similar fire hazards are not allowed. You must take time to familiarise yourself with the fire safety emergency plan located on the notice board within the Property.
The property has a fire alarm system and carbon monoxide alarm (where applicable). Low-level emergency lighting is provided on the stairwells and passages (where applicable) and will stay on in the case of a mains power failure. A fire blanket is available in the kitchen (where applicable). At Trevase Granary, Penblaith Barn and Old Barn House, a fire extinguisher is situated on every floor.
We have a policy of inspecting all electrical appliances on a regular basis and replacing defective items, plugs, leads etc.
Non-slip mats are provided in all the bathrooms.
For the comfort of all of our guests, smoking and vaping are not permitted anywhere in the property. Please use the smoking bins or ashtrays provided outside the property.
Chinese lanterns, firepits and portable BBQs are strictly forbidden due to the fire hazard. Drones and fireworks are also prohibited due to the surrounding farm animals and neighbours.
With the exception of mobile telephones and laptops, guests’ own appliances are not permitted to be charged or used at the property. This includes, but is not limited to, e-bikes, portable AC units and kitchen appliances. Guest appliances have not been PAT tested and could invalidate our insurance.
Dyes, felt pens and wax crayons are not allowed in case of damage to the property or furnishings. Any damage caused by any of these items will be charged to the guest.
You are welcome to put up decorations; however, this must be done with whitetak. No sticky tape, pins or bluetak. LED light balloons and confetti are not permitted due to the choking hazard and their non-decomposable nature if accidentally blown outside.
You are requested to leave the accommodation in a clean and tidy condition. This includes washing up, placing rubbish from all areas in bin liners and putting it in the outside bins. Please follow the simple recycling information provided on the bins and notice board.
Please let us know about any damage or breakages before you leave. We do not charge for minor breakages such as glasses and plates; however, we will charge for more serious damage, as per our terms.
During the summer, the umbrellas must be down when you leave the outdoor space and must not be put up in windy weather. The outdoor cushions must also be put away to avoid them getting wet in case of an unexpected downpour.
Children must be actively supervised at all times, both inside and outside the property. This includes when on the patio, as the patio area at Penblaith Barn is raised so appropriate consideration needs to be made by relevant parties, on the second floor as the attic Velux windows are fire exits (therefore they do not have a lock), and around windows in the Property where children may be able to climb up to.
The facilities are for the exclusive use of our guests in Penblaith Barn. No children under the age of eight years are allowed in the jacuzzi. The games room and garden must be supervised by an adult at all times when children are playing.
The jacuzzi’s top cover must be in place when the spa is not in use. Further instructions and rules are provided near the jacuzzi and in the online guest book, which is available for all guests to view.
There is strictly no access to the farm buildings, adjacent farmland or pond area at Penblaith Barn. The boundary is the fence line of the garden.
Last Updated: 1st April 2025
We respectfully request that due consideration is shown to the inhabitants of neighbouring properties at all times. Music, or other noise likely to disturb the neighbours, is not permitted outside the property after 10.00pm.
Candles, indoor smoking and similar fire hazards are not allowed. You must take time to familiarise yourself with the fire safety emergency plan located on the notice board within the Property.
The property has a fire alarm system and carbon monoxide alarm (where applicable). Low-level emergency lighting is provided on the stairwells and passages (where applicable) and will stay on in the case of a mains power failure. A fire blanket is available in the kitchen (where applicable). At Trevase Granary, Penblaith Barn and Old Barn House, a fire extinguisher is situated on every floor.
We have a policy of inspecting all electrical appliances on a regular basis and replacing defective items, plugs, leads etc.
Non-slip mats are provided in all the bathrooms.
For the comfort of all of our guests, smoking and vaping are not permitted anywhere in the property. Please use the smoking bins or ashtrays provided outside the property.
Chinese lanterns, firepits and portable BBQs are strictly forbidden due to the fire hazard. Drones and fireworks are also prohibited due to the surrounding farm animals and neighbours.
With the exception of mobile telephones and laptops, guests’ own appliances are not permitted to be charged or used at the property. This includes, but is not limited to, e-bikes, portable AC units and kitchen appliances. Guest appliances have not been PAT tested and could invalidate our insurance.
Dyes, felt pens and wax crayons are not allowed in case of damage to the property or furnishings. Any damage caused by any of these items will be charged to the guest.
You are welcome to put up decorations; however, this must be done with whitetak. No sticky tape, pins or bluetak. LED light balloons and confetti are not permitted due to the choking hazard and their non-decomposable nature if accidentally blown outside.
You are requested to leave the accommodation in a clean and tidy condition. This includes washing up, placing rubbish from all areas in bin liners and putting it in the outside bins. Please follow the simple recycling information provided on the bins and notice board.
Please let us know about any damage or breakages before you leave. We do not charge for minor breakages such as glasses and plates; however, we will charge for more serious damage, as per our terms.
During the summer, the umbrellas must be down when you leave the outdoor space and must not be put up in windy weather. The outdoor cushions must also be put away to avoid them getting wet in case of an unexpected downpour.
Children must be actively supervised at all times, both inside and outside the property. This includes crossing the yard between Trevase Granary and the Games Room, on the second floor as the attic Velux windows are fire exits (therefore they do not have a lock), and around windows in the Property where children may be able to climb up to.
The facilities are for the exclusive use of our guests in Trevase Granary. No children under the age of eight years are allowed in the jacuzzi.
The games room and garden must be supervised by an adult at all times when children are playing.
The jacuzzi’s top cover must be in place when the spa is not in use. Further instructions and rules are provided near the jacuzzi in the games room and in the online guest book, which is available for all guests to view.
There is strictly no access to the farmyard, farm buildings and adjacent farmland as it is a working farm. The gate from the Granary and the gate from the walled garden and Games Room at Trevase Granary must be kept shut at all times, and there is no access to the fields from the walled garden.
Last Updated: 1st April 2025
We respectfully request that due consideration is shown to the inhabitants of neighbouring properties at all times. Music, or other noise likely to disturb the neighbours, is not permitted outside the property after 10.00pm.
Candles, indoor smoking and similar fire hazards are not allowed. You must take time to familiarise yourself with the fire safety emergency plan located on the notice board within the Property.
The property has a fire alarm system and carbon monoxide alarm (where applicable). Low-level emergency lighting is provided on the stairwells and passages (where applicable) and will stay on in the case of a mains power failure. A fire blanket is available in the kitchen (where applicable) and a fire extinguisher is situated on every floor.
We have a policy of inspecting all electrical appliances on a regular basis and replacing defective items, plugs, leads etc.
Non-slip mats are provided in all the bathrooms.
For the comfort of all of our guests, smoking and vaping are not permitted anywhere in the property. Please use the smoking bins or ashtrays provided outside the property.
Chinese lanterns, firepits and portable BBQs are strictly forbidden due to the fire hazard. Drones and fireworks are also prohibited due to the surrounding farm animals and neighbours.
With the exception of mobile telephones and laptops, guests’ own appliances are not permitted to be charged or used at the property. This includes, but is not limited to, e-bikes, portable AC units and kitchen appliances. Guest appliances have not been PAT tested and could invalidate our insurance.
Dyes, felt pens and wax crayons are not allowed in case of damage to the property or furnishings. Any damage caused by any of these items will be charged to the guest.
You are welcome to put up decorations; however, this must be done with whitetak. No sticky tape, pins or bluetak. LED light balloons and confetti are not permitted due to the choking hazard and their non-decomposable nature if accidentally blown outside.
You are requested to leave the accommodation in a clean and tidy condition. This includes washing up, placing rubbish from all areas in bin liners and putting it in the outside bins. Please follow the simple recycling information provided on the bins and notice board.
Please let us know about any damage or breakages before you leave. We do not charge for minor breakages such as glasses and plates; however, we will charge for more serious damage, as per our terms.
During the summer, the umbrellas must be down when you leave the outdoor space and must not be put up in windy weather. The outdoor cushions must also be put away to avoid them getting wet in case of an unexpected downpour.
Children must be actively supervised at all times, both inside and outside the property.
The facilities are for the exclusive use of our guests in Old Barn House. No children under the age of eight years are allowed in the jacuzzi.
The jacuzzi’s top cover must be in place when the spa is not in use. Further instructions and rules are provided inside the property by the sliding door onto the patio and in the online guest book, which is available for all guests to view.
There is strictly no access to the adjacent farmland. The fenced garden area is the guest’s boundary and there is no access to the paddock below the garden.
Maximum two dogs
In order to maintain our standard for everyone to enjoy, it is necessary that guests bringing a dog agree to these conditions:
Including Barn Owl Retreat, Peregrine Retreat, and Kestrel Retreat.
Last Updated: 1st April 2025
We respectfully request that due consideration is shown to the inhabitants of neighbouring properties at all times. Music, or other noise likely to disturb the neighbours, is not permitted outside the property after 10.00pm.
Candles, indoor smoking and similar fire hazards are not allowed. You must take time to familiarise yourself with the fire safety emergency plan located on the notice board within the Property.
The property has a fire alarm system and carbon monoxide alarm (where applicable). Low-level emergency lighting is provided on the stairwells and passages (where applicable) and will stay on in the case of a mains power failure.
We have a policy of inspecting all electrical appliances on a regular basis and replacing defective items, plugs, leads etc.
Non-slip mats are provided in all the bathrooms.
For the comfort of all of our guests, smoking and vaping are not permitted anywhere in the property. Please use the smoking bins or ashtrays provided outside the property.
Chinese lanterns, firepits and portable BBQs are strictly forbidden due to the fire hazard. Drones and fireworks are also prohibited due to the surrounding farm animals and neighbours.
With the exception of mobile telephones and laptops, guests’ own appliances are not permitted to be charged or used at the properties. This includes, but is not limited to, e-bikes, portable AC units and kitchen appliances. Guest appliances have not been PAT tested and could invalidate our insurance.
Dyes, felt pens and wax crayons are not allowed in case of damage to the property or furnishings. Any damage caused by any of these items will be charged to the guest.
You are welcome to put up decorations; however, this must be done with whitetak. No sticky tape, pins or bluetak. LED light balloons and confetti are not permitted due to the choking hazard and their non-decomposable nature if accidentally blown outside.
You are requested to leave the accommodation in a clean and tidy condition. This includes washing up, placing rubbish from all areas in bin liners and putting it in the outside bins. Please follow the simple recycling information provided on the bins and notice board.
Please let us know about any damage or breakages before you leave. We do not charge for minor breakages such as glasses and plates; however, we will charge for more serious damage, as per our terms.
During the summer, the umbrellas must be down when you leave the outdoor space and must not be put up in windy weather. The outdoor cushions must also be put away to avoid them getting wet in case of an unexpected downpour.
The Sonos speakers have been set with a volume limit. This volume limit should not be changed.
The water must be disposed of after each bathing session and the cover returned on top. Further instructions and rules are provided near the bath at the property and must be abided by.
There is strictly no access to the adjacent farmland or farm buildings. Please ensure that you stick to the public footpaths.
If you have booked more than one property, please do not move internal or external items from one property to another.
Barn Owl Retreat: maximum one dog
Peregrine Retreat: maximum one dog
In order to maintain our standard for everyone to enjoy, it is necessary that guests bringing a dog agree to these conditions:
Dogs are not allowed in the bedroom, but are allowed on the sofas provided that you use the throws provided and keep the dog from contact with the soft furnishings. We will have to levy an extra cleaning charge if they have been in the bedrooms, on the beds or on the uncovered sofas. Damaged sheets will have to be paid for.
When you bring a muddy dog back from a walk, please clean them off using the outside taps and the canine towels provided. On no account use the white towels provided for human use.
Poop patrol. It is vital that you pick up after your dog around the Property. In addition, when taking your dog or dogs for a walk, please pick up after them where necessary. We provide free poop bags and a dedicated poop bin, so please use them whatever the weather.
On arrival, especially as your dog familiarises itself with the property, and at all other times when outside the property, your dog must be kept on the lead. This means keeping them on the lead when you first set out for your walk. You must obey the Countryside Code and keep your dog under close control at all times for their own safety, as well as for the benefit of other dog owners, livestock and wildlife.
At Barn Owl Retreat and Peregrine Retreat, your dog must be on a lead when you walk between the property and the designated dog area. Other guests may have dogs too, so control is important at all times.
The garden at Old Barn House and the designated dog area at Bettws Court Retreats are used at your own risk. We accept no liability for any damage or injury whilst using the area. For your own safety, if the dog happens to get into a field with the cows, do not go in after the dog. Instead, stand behind the fence and call the dog back to you.
We provide a dog crate for you, with a cage mat. Your dog must not be left alone with free run of the property. If you have to leave the dog unattended, it must be crated. If you have a puppy, please take extra care as they may chew the furniture or soft furnishings in our property. Maintaining our standard is key to our business and we cannot always repair things, so items may have to be replaced. Any damage or replacement items required will be your responsibility to reimburse us.
Please only follow footpaths. Please be aware that there may be animals in the fields, and we recommend that you do not take dogs into fields with animals. Please also make sure that you close any gates behind you.
We regret that dogs that bark continuously are not allowed, as they might disturb the neighbours. If any dog is persistently causing nuisance or distress, we reserve the right to ask the owner to leave.
Please thoroughly clean the property, including dog hair, before you leave. If the property requires additional cleaning, or dogs have been on the beds or an uncovered sofa, we will charge a £100 fee to cover the cost.
You must let us know in advance if you are intending to bring your dog or dogs. All dogs must be booked in by prior agreement. Any dogs that have not been booked in may not be allowed to stay and you will need to book them into a local kennel. All dogs will be charged at £25 per dog per stay, up to the maximums stated. Please see clause 12 of our Booking Terms and Conditions.
